Terms and Conditions

Paint Mixing Nectar Point Promotion

Double points will be awarded to all customers who make a transaction on Dulux Paint Mixing in store or online or via the Homebase call centre at Homebase during the event days of 24th June & 14th September 2014. Customers must swipe their Nectar card at till in store or enter their Nectar card number at the online checkout to qualify for the promotion. If all conditions are met double points will be added to your account within 28 days. Points are only applicable on actual spend, after any applicable discounts. No other Nectar promotional voucher or corporate event offer will be valid between 24th June & 14th September 2014. This offer is applicable to the customer who shops with their Nectar card on the event days only. The offer of double points does apply to Homebase or Argos staff and your discount can be used with the card. Double points will not be awarded on the purchase of gift vouchers, Do It for Me Services, deliveries or installations. Homebase reserve the right to withdraw, alter or decline the offer. Double points will only be awarded on transactions up to the value of £500

£8 off when you spend £28 or more on Dulux Colours

This voucher is only valid for £8 off the cost of the purchase of Dulux Interior Paint for Wood and Metal and Interior Emulsion packs subject to the holder spending over £28. Includes both Dulux Ready Mixed and Dulux Paint Mixing.Excludes Dulux Weathershield and Dulux Trade.

Valid from 1st August 2014 to 31st October 2014 inclusive, when presented to staff at participating merchants in the UK or used on dulux.co.uk. Participating merchants are Homebase, Wilkinsons or by using the stated promotional code on Dulux.co.uk.

There is no cash alternative. No change or alternative will be given. Only one voucher per customer, per transaction.

Products are subject to availability. Vouchers must be redeemed by 31st October 2014. Only original vouchers will be accepted. This voucher can only be used once.

Photocopied, damaged or defaced vouchers will not beaccepted.

This promotion is open to all UK residents aged 18 and above except employees of the AkzoNobel N.V. group of companies, their families, their agents or any other person connected with this promotion. Cash value of this voucher is 0.0001p. This voucher may not be redeemed against any other product. This voucher is not transferable or assignable.

All voucher holders agree to be bound by these terms and conditions. Please keep a copy of these terms and conditions or contact the Promoter for a copy. The Promoter reserves the right to amend or withdraw this promotion without prior notice or compensation.

PROMOTER: Imperial Chemical Industries Limited, Wexham Road, Slough, Berkshire SL2 5DS

Great Offers On Testers In Store Now TV Details

  1. Wilkinsons – Buy One Get One Free on Dulux Ready Mixed testers 27th June until 17th August 2014.
  2. Homebase – 23rd June until 10th August 2014 Buy One Get Second Half Price on all Dulux products including all Dulux testers.
  3. Homebase – 10th – 21st August 2014 – Buy One Get One Free on all Dulux testers.
  4. Homebase – 21st August – September 14th 2014 – Buy One Get Second Half Price all Dulux Coloured Emulsion including testers.
  5. The Range – 1st – 31st August 2014 – Dulux Core Colour and Added Value Ready Mixed testers – save 0.49p
  6. B&Q – Buy 4 Save 52% 4th until 17th August 2014.

Your Life is a Story, Don’t paint it in Magnolia – order your free tester now (Promotion)

  1. No purchase necessary to participate in the Promotion. Internet Access Required.
  2. The Promotion is run by Imperial Chemical Industries Limited (trading as ICI Paints AkzoNobel) Wexham Road, Slough, Berkshire, SL2 5DS (the “Promoter”).
  3. This Promotion is open to persons aged 18 or over legally resident in the UK, excluding the employees of the Promoter, the AkzoNobel N.V. group of companies or their immediate families, associated agents, or anyone associated with the administration of this Promotion.
  4. The Promotion period commences on 9th of July 2014 and closes 21st October 2014 (the “Promotion Period”).
  5. The Promotion will run online at http://www.dulux.co.uk only.
  6. To enter the Promotion you must be registered at http://www.dulux.co.uk. To register, visit http://www.dulux.co.uk and register your full name, email address and standard delivery address, and create a password for your Dulux account.
  7. Participants who have successfully registered with http://www.dulux.co.uk are entitled to one (1) free 30ml tester pot of Dulux paint testers online from http://www.dulux.co.uk within the Promotion Period (the “Testers”).
  8. Free tester giveaway valid when using the promotional code ‘TESTERGIVEAWAY’ at checkout
  9. Only one (1) Tester per person, household and IP address will be permitted and any additional Orders will be rejected. No third party or joint submissions will be accepted.
  10. Usual RRP for Dulux paint testers is £1 per tester (excluding postage and packaging).
  11. Colour testers indicate the colour of the product only, and are not representative of the quality or finish of the eventual product purchased. Online testers and in store testers may differ in size, appearance and price.
  12. To purchase your Testers, visit http://www.dulux.co.uk and log into your account. Choose your standard 30ml Tester and add to your basket; proceed to checkout where the ‘free tester promotion’ will be applied automatically and complete your order by the end of the Promotion Period (the “Order”).
  13. By entering this Promotion, the participant will be deemed to have read and understood these Terms and Conditions and be bound by them and the requirements in any other promotional material.
  14. The Promoter does not accept responsibility for network, computer, hardware or software failures of any kind, which may restrict or delay the sending or receipt of your Testers Order.
  15. No responsibility will be accepted for any registration or Order that is incomplete, illegible, damaged or lost or does not comply with these Terms and Conditions in any way.
  16. This Promotion cannot be redeemed against any other products and cannot be used in conjunction with any other offers or promotions.
  17. The Promotion and Testers are limited and subject to availability.
  18. The Promoter reserves the right to substitute any of the Testers ordered for another tester similar to the original ordered in the event that any of the original Testers ordered are not available for reasons beyond its control.
  19. The final Tester must be accepted as offered and are not transferable. No cash alternative will be offered in whole or part and the Testers are not redeemable for cash. The Testers may not be resold.
  20. To the fullest extent permitted by law, The Promoter excludes:
    1. all conditions, warranties and other terms which might otherwise be implied; and
    2. any liability for any direct, indirect or consequential loss or damage incurred by any participant in connection with this Promotion. This shall not be deemed to exclude or restrict liability for death or personal injury resulting from the negligence of the Promoter or their employees or agents.
  21. Please retain these terms and conditions for future reference. Alternatively further copies are available by sending a stamped addressed envelope to the Promoter.
  22. The Promoter will not be held liable to any participants for any fraud committed by any third party nor in an event beyond its control.
  23. Data protection: the Promoter is committed to protecting the privacy of participants. Any information collected in connection with this Promotion will only be used by the Promoter or their agents for the purposes of marketing or administering this Promotion and future promotions or publicity material relating to this Promotion.
  24. If you do not wish to receive marketing information from the Promoter please write to the Promoter.
  25. By participating in this Promotion all participants hereby consent to participate in any reasonable publicity or promotional events and activities accompanying and resulting from the Promotion required on behalf of the Promoter if so requested.
  26. If there is any reason to believe that there has been a breach of the Terms and Conditions or incorrect, illegible, fraudulent or other invalid or improper information has been provided, the Promoter may at its sole discretion refuse to process an entry or fulfil any Testers Order.
  27. The Promoter reserves the right to amend, alter or withdraw the Promotion (including these Terms and Conditions) without prior notice or compensation.
  28. In the event of a dispute the Promoter’s decision will be final in all circumstances and no correspondence will be entered into.
  29. The Promotion is governed by the Laws of England and Wales and is subject to the exclusive jurisdiction of the English courts.
  30. AkzoNobel, the AkzoNobel logo, the ICI Roundel, Dulux, Let’s Colour, the Dulux dog, the Flourish logo, Chromalock and distinctive paint names and liveries and all other trademarks used in the Promotion are trademarks of the AkzoNobel group. © AkzoNobel group 2014.

Annual Merlin Pass Promotion

  1. The promotion is open to residents of the UK (England, Scotland, Wales and Northern Ireland), Channel Islands and Isle of Man aged 18 or over, excluding employees and their immediate families of Akzo Nobel UK, their agents or other persons professionally connected with this promotion.
  2. Participants must purchase a Dulux Bedroom in a Box to participate. One purchase = one entry. All entries must have one receipt attributed to them.
  3. The promotion is open for qualifying purchases from Dulux.co.uk during 09th June – 17th August 2014. All entries must be made before the closing date.
  4. Only one entry per person per day. Any participant trying to circumvent this condition including but not limited to multiple email addresses, multiple names and addresses will be immediately disqualified, the promoter will not enter into correspondence regarding this matter.
  5. In order to ensure fairness to all who enter, participants who enter more than once will need to keep all their original till receipts to validate a claim. Example, if a participant enters 10 times then the promoter reserves the right to ask for all 10 receipts to validate one win.
  6. The opening date for the promotion 09th June 2014 and the closing date for submitting online entries is 17th August 2014.
  7. No responsibility will be accepted for entries or claims that are not fully submitted, are incomplete, illegible, damaged or lost. Proof of submission of an entry is not proof or receipt.
  8. The winner will be notified by phone and email if they have won.
  9. The prizes are as stated and are subject to availability. No cash equivalent or other alternative are available for non-cash prizes awarded under the promotion, except that in the event of circumstances outside of its control, the promoter reserves the right to substitute similar alternatives of equal or greater value.
  10. The decision of the promoter regarding all promotional matters will be final.
  11. The prize is not are not transferable and cannot be used in conjunction with any other offers or promotions.
  12. The Promoter reserves the right to verify all entries and the winners and to refuse to award a prize or withdraw prize entitlement and/or refuse further participation in the promotion and disqualify the participant where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this promotions entry requirements or otherwise where a participant has gained unfair advantage in participating in the promotion or won using fraudulent means. The promoter may ask for additional details from participants, all documents must be received by the Promoter within 21 days of the initial request. The Promoter will be the final arbiter in any decisions and these will be binding and no correspondence will be entered into.
  13. By participating in this Promotion, all Participants are deemed to give their consent to appear in future publicity materials or other promotional events and activities related to this Promotion.
  14. In the event of circumstances outside the reasonable control of the promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this promotion or the awarding of prizes, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these terms and conditions, at any stage, but will always endeavour to minimize the effect to participants in order to avoid undue disappointment.
  15. To the fullest extent permitted by law, The Promoter excludes: all conditions, warranties and other terms which might otherwise be implied; and any liability for any direct, indirect or consequential loss or damage incurred by any Participant in connection with this Promotion. This shall not be deemed to exclude or restrict liability for death or personal injury resulting from the negligence of the Promoter, or its employees or agents.
  16. Please retain these terms and conditions for future reference.
  17. This Promotion is governed by the laws of England and Wales and is subject to the exclusive jurisdiction of the English and Welsh courts.
  18. By entering this promotion, participants agree for Dulux to retain their personal information for future marketing purposes provided you have opted-in to receive this information. Participants are able to unsubscribe from marketing communications at any time by following the unsubscribe link included on emails at which point personal information will no longer be retained. Any personal data will be used solely in accordance with current data protection legislation.
  19. The winners’ names and counties will be available, for three months after the closing date by sending a self-addressed envelope to BIAB Merlin Promotion Winners Details, Initials Marketing, 4th Floor, 7 Swallow Place, London, W1B 2AG.

Dulux, the Flourish logo, Let’s Colour and all distinctive paint names and liveries are trademarks of AkzoNobel © AkzoNobel 2014.

Promoter: Imperial Chemical Industries Limited (trading as ICI Paints AkzoNobel) Wexham Road, Slough, Berkshire, SL2 5DS. Please do not send entries to this address.

Let’s Colour Weekend Terms and Conditions

  1. The promotion is open to all residents of the UK (England, Scotland, Wales and Northern Ireland), Channel Islands and Isle of Man aged 18 or over, excluding employees and their immediate families of Akzo Nobel UK, their agents or other persons professionally connected with this promotion.
  2. Participants must purchase a pot of Dulux paint to participate. One purchase = one entry. All entries must have one receipt attributed to them.
  3. To enter, participants must submit a colour photograph of their newly painted room which must include the barcode of the Dulux tin of paint that has been used. File size should be no more than 4MB and submission should be in either a JPEG or PNG. All entries will only be accepted via the promoter website www.duluxchangeyourstory.co.uk
  4. All participants must fill in the online entry form in full with their name, full address including postcode and a valid email and the barcode from the tin of Dulux paint bought and used. Any incomplete, illegible, defaced or incorrect submissions will be disregarded.
  5. Only one entry per person per day. Entrants who do not give correct details or those who make an entry on someone else's behalf will be disqualified, at the Promoter's discretion. No entries from agents, third parties, organised group or entries automatically generated by computer will be accepted. No bulk entries. No duplicate entries. Any participant trying to circumvent this condition will be immediately disqualified, the promoter will not enter into correspondence regarding this matter.
  6. In order to ensure fairness to all who enter, participants who enter more than once will need to keep all their receipts to validate a claim.
  7. All uploads must be unique, the promoter reserves the right to disqualify entries and claims in these instances.
  8. By participating in the promotion the entrants licence and grants the promoter an exclusive, royalty free, perpetual, worldwide, irrevocable and sub-licensable right to use, reproduce, modify, adapt, publish and display such content for any purpose in any media, without compensation, restriction on use, attribution or liability. Participants agree not to assert any moral rights in relation to such use where the moral rights in respect of the content are theirs to assert. Participants warrant that the materials are their original works, have not been copied, in whole or in part, from any third party and they have full authority to grant these rights.
  9. The opening date for the promotion is 07/04/14 and the closing date for submitting entries is 31/05/14. If your submission is not fully uploaded by 31/05/14 it will not be accepted.
  10. No responsibility will be accepted for entries or claims that are not fully submitted, are incomplete, illegible, damaged or lost. Proof of submission of an entry is not proof or receipt.
  11. The Promoter may, in its sole discretion, remove, delete and/or disqualify entries or wins deemed to be inappropriate or otherwise non-compliant, or which it considers may infringe any third party's rights. The Promoter makes the final determination as to which entries are eligible and will be considered for a prize and no correspondence will be entered into.
  12. Winners will be notified instantly by a screen pop-up on the website. Winners will be sent an email advising them of the prize they have won and the instructions of how to claim their prize. Winners will be required to mail in to Dulux Change Your Story(4777), PO Box 106, Welshpool, Powys. SY21 7WW with their full name and postal address of where they would like their prize sent to. Winners will also need to send in their original itemised till receipt dated within the promotional period, highlighting their Dulux purchase as well as the date they entered their details on the website, www.duluxchangeyourstory.co.uk. The till receipt must pre date their winning web entry in order to receive their prize. It is the winner's responsibility to claim their prize in the method stated. Postal claims must be received no later than 16th June 2014.By entering all participants understand that if they receive a prize notification via email, all the specific criteria within the terms must be met before the prize can by physically awarded.
  13. Winning moments prize fund
    • 3 x £1,000 Cash Prize
    • 5 x £500 Cash Prize
    • 5 x £100 in Home Improvement Vouchers
    • 10 x Hot Air Balloon Trips
    • This prize is for a hot air balloon flight for 1 person. There are 60 sites available throughout England, Wales and Scotland. Max. weight 18 st (114 kg). No smoking on board or within 50 metres of balloon.
    • Hot air balloon flight lasting approximately 1 hour. Total experience lasts approximately 3 to 4 hours.
    • Excludes attendance over Christmas, New Year, Easter and bank holidays unless stated otherwise but availability is usually over the summer months (depending on site in question) and is subject to weather conditions.
    • The prize is valid for 12 months
    • 550 x Free Teal Colour of the Year Tester Pots
    • 390 x Dulux Dogs
    There are 963 of prizes to be won. The 963 prizes are allocated randomly to predetermined winning moments. The first entry received after a randomly predetermined winning moment will win the prize. If there is no entry made between one randomly predetermined winning moment and the next randomly predetermined winning moment the prize will go into a mop up draw at the end of the promotion.
  14. Mop Up Draw
    All Winning Moments prizes that are not allocated will go into a mop up draw. The mop up draw excludes the Algorithm prize fund. Winners will be notified via email within 21 days and will have 28 days to claim their prize. The promoter reserves the right to reallocate the prize in the event the winner does not respond to the initial notification within the timeframe.
  15. Algorithm prize fund
    • 100 x £1,000 Cash Prize
    • 52 x £500 Cash Prize
    • 151 x £100 in Home Improvement Vouchers
    • 151 x Hot Air Balloon Trips
    • This prize is for a hot air balloon flight for 1 person. There are 60 sites available throughout England, Wales and Scotland. Max. weight 18 st (114 kg). No smoking on board or within 50 metres of balloon.
    • Hot air balloon flight lasting approximately 1 hour. Total experience lasts approximately 3 to 4 hours.
    • Excludes attendance over Christmas, New Year, Easter and bank holidays unless stated otherwise but availability is usually over the summer months (depending on site in question) and is subject to weather conditions.
    • The prize is valid for 12 months
    • 150 x See the Bright Lights of London trip for 2 on the London Eye
    • This prize is for 2 people to fly the London Eye, London. The prize includes 1 x 30 minute day flight with Samsung interactive in-capsule guides between the hours of 10:00 - 16:30 and another 30 minute flight from 16.30pm until close at 20:30, it also allows entry to the 4D cinema experience.
    • Excludes attendance over Christmas, New Year, Easter and bank holidays unless stated otherwise. Anyone under 18 years of age participating in an experience must be accompanied by an adult. Prize is valid for 12 months.
    • 5000 x Free Teal Colour of the Year Tester Pots
    • 1850 x Dulux Dogs
    Prizes have been pre-allocated and linked to an algorithm which is based on the promotional universe, all prizes have been randomly pre-selected via a secure, independently verified computer system. Although all prizes will be available to be won, there is no guarantee that they all will actually be won. Prizes that are not claimed or won will be lost.
  16. The prizes are as stated and are subject to availability. No cash equivalent or other alternative are available for non-cash prizes awarded under the promotion, except that in the event of circumstances outside of its control, the promoter reserves the right to substitute similar alternatives of equal or greater value.
  17. The decision of the promoter regarding all promotional matters will be final.
  18. The prizes are not transferable and cannot be used in conjunction with any other offers or promotions.
  19. The Promoter reserves the right to verify all entries and the winners and to refuse to award a prize or withdraw prize entitlement and/or refuse further participation in the promotion and disqualify the participant where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this promotions entry requirements or otherwise where a participant has gained unfair advantage in participating in the promotion or won using fraudulent means. The promoter may ask for additional details from participants, all documents must be received by the Promoter within 21 days of the initial request. The Promoter will be the final arbiter in any decisions and these will be binding and no correspondence will be entered into.
  20. By participating in this Promotion, all Participants are deemed to give their consent to appear in future publicity materials or other promotional events and activities related to this Promotion.
  21. In the event of circumstances outside the reasonable control of the promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this promotion or the awarding of prizes, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these terms and conditions, at any stage, but will always endeavour to minimize the effect to participants in order to avoid undue disappointment.
  22. To the fullest extent permitted by law, The Promoter excludes: all conditions, warranties and other terms which might otherwise be implied; and any liability for any direct, indirect or consequential loss or damage incurred by any Participant in connection with this Promotion. This shall not be deemed to exclude or restrict liability for death or personal injury resulting from the negligence of the Promoter, or its employees or agents.
  23. Please retain these terms and conditions for future reference.
  24. Receipts will not be returned.
  25. This Promotion is governed by the laws of England and Wales and is subject to the exclusive jurisdiction of the English and Welsh courts.
  26. By entering this promotion, participants agree for Dulux to retain their personal information for future marketing purposes provided you have opted-in to receive this information. Participants are able to unsubscribe from marketing communications at any time by following the unsubscribe link included on emails at which point personal information will no longer be retained. Any personal data will be used solely in accordance with current data protection legislation.
  27. The Major winners’ names and counties will be available, for three months after the closing date by sending an self-addressed envelope to Lets Colour Weekend Winners Details, Initials Marketing, 4th Floor, 7 Swallow Place, London, W1B 2AG.
  28. Dulux, the Flourish logo, Let's Colour and all distinctive paint names and liveries are trademarks of AkzoNobel © AkzoNobel 2014. Imperial Chemical Industries Limited (trading as ICI Paints AkzoNobel) Wexham Road, Slough, Berkshire, SL2 5DS. Please do not send entries to this address.

Registration at Dulux.co.uk - 3 Testers for £1 (the “Promotion”)

  1. No Purchase Necessary. Internet Access Required.
  2. The Promotion is run by Imperial Chemical Industries Limited (trading as ICI Paints AkzoNobel) Wexham Road, Slough, Berkshire, SL2 5DS (the “Promoter”).
  3. This Promotion is open to persons aged 18 or over legally resident in the UK, excluding the employees of the Promoter, the AkzoNobel N.V. group of companies or their immediate families, associated agents, or anyone associated with the administration of this Promotion.
  4. The Promotion period commences on 5 February 2014 and closes 31 December 2014 (the “Promotion Period”).
  5. Only one registration per customer will be permitted. No third party or joint submissions will be accepted.
  6. 6The Promotion will run online at http://www.dulux.co.uk only.
  7. To enter the Promotion you must be registered at http://www.dulux.co.uk. To register, visit http://www.dulux.co.uk and register your full name, email address and standard delivery address, and create a password for your Dulux account. Upon successful registration, you will receive an email containing a unique voucher code entitling you to purchase three (3) 30ml Testers pots of ready-mixed Dulux paint for £1 (the “Testers”).
  8. Usual RRP for Dulux paint testers is £1 per tester (excluding postage and packaging).
  9. Promotion excludes purchases of all colour-mixing testers and all testers from the Timeless Classic and Authentic Origins ranges.
  10. Colour testers indicate the colour of the product only, and are not representative of the quality or finish of the eventual product purchased. Online testers and in store testers may differ in size, appearance and price.
  11. To purchase your Testers, visit http://www.dulux.co.uk and log into your account. Choose your three standard 30ml Testers and add to your basket; proceed to checkout; enter your promotional voucher code in the ‘redeem code’ box by the end of the Promotion Period (the “Order”).
  12. Each voucher code is unique and can only be used once. The voucher code is only valid when used for a purchase of three 30ml paint Testers at http://www.dulux.co.uk. Only use of one valid voucher code and one set of Testers per person, household and IP address will be accepted and any additional Orders will be rejected.
  13. By entering this Promotion, the participant and voucher-holder will be deemed to have read and understood these Terms and Conditions and be bound by them and the requirements in any other promotional material.
  14. The Promoter does not accept responsibility for network, computer, hardware or software failures of any kind, which may restrict or delay the sending or receipt of your Testers Order.
  15. Participants who have successfully registered with and ordered Testers from http://www.dulux.co.uk will receive three (3) 30ml Testers pot of Dulux ready-mixed paint for the price of £1. No responsibility will be accepted for any registration or Order that is incomplete, illegible, damaged or lost or does not comply with these Terms and Conditions in any way.
  16. Delivery charges may apply - http://www.dulux.co.uk's standard terms of delivery apply to the Testers Order. The Testers will be dispatched in accordance with http://www.dulux.co.uk's standard terms of delivery. The recipient must accept responsibility for arranging re-delivery or collection of their Testers if there is no recipient available when delivery takes place.
  17. Voucher codes are limited and subject to availability.
  18. Voucher code may not be redeemed against any other products and cannot be used in conjunction with any other offers or promotions. Cash value of voucher code is 0.0001p. Voucher code is not transferable or assignable.
  19. The Promotion and Testers are subject to availability. The Promoter reserves the right to substitute any of the Testers ordered for another tester similar to the original ordered in the event that any of the original Testers ordered are not available for reasons beyond its control.
  20. The final Testers must be accepted as offered and are not transferable. No cash alternative will be offered in whole or part and the Testers are not redeemable for cash. The Testers may not be resold.
  21. To the fullest extent permitted by law, The Promoter excludes:
    • (a) all conditions, warranties and other terms which might otherwise be implied; and
    • (b) any liability for any direct, indirect or consequential loss or damage incurred by any Participant in connection with this Promotion. This shall not be deemed to exclude or restrict liability for death or personal injury resulting from the negligence of the Promoter or their employees or agents.
  22. Please retain these terms and conditions for future reference. Alternatively further copies are available by sending a stamped addressed envelope to the Promoter.
  23. The Promoter will not be held liable to any participants for any fraud committed by any third party nor in an event beyond its control.
  24. Data protection: the Promoter is committed to protecting the privacy of participants. Any information collected in connection with this Promotion will only be used by the Promoter or their agents for the purposes of marketing or administering this Promotion and future promotions or publicity material relating to this Promotion.
  25. If you do not wish to receive marketing information from the Promoter please write to Imperial Chemical Industries Limited, Wexham Road, Slough, Berkshire SL2 5DS.
  26. By participating in this Promotion all participants hereby consent to participate in any reasonable publicity or promotional events and activities accompanying and resulting from the Promotion required on behalf of the Promoter if so requested.
  27. If there is any reason to believe that there has been a breach of the Terms and Conditions or incorrect, illegible, fraudulent or other invalid or improper information has been provided, the Promoter may at its sole discretion refuse to process an entry or fulfil any Testers Order.
  28. The Promoter reserves the right to amend, alter or withdraw the Promotion (including these Terms and Conditions) without prior notice or compensation.
  29. In the event of a dispute the Promoter”s decision will be final in all circumstances and no correspondence will be entered into.
  30. The Promotion is governed by the Laws of England and Wales and is subject to the exclusive jurisdiction of the English courts.
  31. AkzoNobel, the AkzoNobel logo, the ICI Roundel, Dulux, Let’s Colour, the Dulux dog, Timeless Classic and Authentic Origins and trademarks used in the Promotion are trademarks of the AkzoNobel group. © AkzoNobel group 2014.

Let’s Colour Guarantee

  1. The Let’s Colour Guarantee promotion (the “Guarantee”) entitles a customer who has purchased a Dulux retail coloured emulsion product for interior walls (“Selected Product”) from participating stores during the promotional period and who is not happy with the colour of the product, to apply for a unique voucher for one replacement can of the same product in a different colour. For the avoidance of doubt Magnolia, Pure Brilliant White, Ultra White, Magic White and Dulux Trade products are excluded.
  2. The Guarantee is valid for Selected Products purchased at participating stores between 1st August 2014 and 1st February 2015.
  3. The Guarantee is available to all UK residents aged 18 and above except employees of the AkzoNobel group, their families, their agents or any other person connected with this promotion. The Guarantee is valid for individual customers only. Claims from companies, groups, clubs or organizations will not be honoured.
  4. The Guarantee is restricted to replacement of the product only and excludes any claim for labour or other costs in respect of the original or replacement product.
  5. To claim, fill in your details as stated on the steps on www.dulux.co.uk/guarantee and send to Dulux, Lets Colour Guarantee, AkzoNobel, Wexham Road, Slough, Berkshire, SL2 5DS by no later than 1st March 2015 (your “Claim”). You must include a statement of 50 to 100 words detailing why you are not happy with your original product, a clear photo of the Selected Product applied in your house and your original itemised store till receipt clearly showing purchase and dated within the promotional period 1st August 2014 to 1st February 2015.
  6. Upon receipt of a valid Claim, a unique voucher will be posted to you within 28 days. You can then take your unique voucher into any participating store to redeem your replacement product by no later than 31st May 2015. Replacement products are subject to availability. Full voucher terms and conditions apply.
  7. The unique voucher is issued for one can of product of the same size and type as the product it is replacing but in a different colour. The replacement product cannot be in the same colour as the unsatisfactory product.
  8. The Guarantee is limited to one voucher for one replacement product can per household. We will only accept one claim per envelope. No third party or bulk entries will be accepted.
  9. No responsibility can be accepted by the Promoter for Claims that are lost, damaged or delayed in the post. Photocopied Claims or receipts will deem the Claim invalid and will not be processed. Proof of posting does not constitute proof of delivery.
  10. It is not necessary for customers to return the unsatisfactory product and returns will not be accepted. Disposal of unused product is the responsibility of the customer.
  11. The voucher must be claimed by a resident of the property that is to be painted. The voucher has no cash value, is not transferable or assignable and cannot be used in conjunction with any other offers or promotions.
  12. The Promoter reserves the right to amend or withdraw this promotion without prior notice or compensation.
  13. This Promotion does not affect your statutory rights.
  14. If any provision in these Terms and Conditions (“T&Cs”) is found by any court or competent authority to be invalid, unlawful or unenforceable, that provision shall be deemed not to be part of the T&Cs and it shall not affect the enforceability of the rest of the provisions of the T&Cs.
  15. Your personal data will only be used for the fulfillment of the Let’s Colour Guarantee promotion.
  16. AkzoNobel, the AkzoNobel logo, Dulux, the Flourish logo, Let’s Colour, the Let’s Colour Guarantee logo, distinctive colour names and liveries are trade marks of the AkzoNobel group ©AkzoNobel 2014.
  17. The Promoter is Imperial Chemical Industries Limited, Wexham Road, Slough, Berkshire SL2 5DS. Please ensure claims are sent to the address as detailed in point 5 as otherwise they will not be processed.
  18. This Promotion is governed by the laws of England and Wales and is subject to the exclusive jurisdiction of the English courts.
  19. This promotion is not available in the Republic of Ireland

www.dulux.co.uk Terms and Conditions of Sale

This page (together with the website legal notices www.dulux.co.uk/legal/ and the Privacy Policy www.dulux.co.uk/privacy/, tells you information about us and the legal terms and conditions (Terms) on which we sell any of the products (Products) listed on www.dulux.co.uk to you.

These Terms will apply to any contract between us for the sale of goods to you (Contract). Please read these Terms carefully and make sure that you understand them, before ordering any Products from our site. Please note that by ordering any of our Products, you agree to be bound by these Terms and the other documents expressly referred to in it.

Please click on the button marked "I Accept" at the end of these Terms if you accept them. If you refuse to accept these Terms, you will not be able to order any Products from our site. You should print a copy of these Terms or save them to your computer for future reference.

We amend these Terms from time to time as set out in clause 10. Every time you wish to order Products, please check these Terms to ensure you understand the terms which will apply at that time. There Terms were most recently updated on 14th June 2013.

These Terms, and any Contract between us, are only in the English language.

  1. Information about us

    1. We are Imperial Chemical Industries Limited trading as ICI Paints AkzoNobel, a company registered in England and Wales under company number 218019 and with our registered office at 26th Floor, Portland House, Bressenden Place, London, SW1E 5BG (us, our or we). We operate the website www.dulux.co.uk (this/our site).
    2. To contact us, please see our Contact Us page www.dulux.co.uk/advice/questions/index

  2. Use of the site

    1. Your use of the site is governed by the legal notices www.dulux.co.uk/legal/ and the Privacy Policy www.dulux.co.uk/privacy/.
  3. How we use your personal information

    1. We use your personal information in accordance with our Privacy Policy www.dulux.co.uk/privacy/. Please take time to read these, as they include important terms which apply to you.
  4. If you are a consumer (this clause only applies if you are a consumer)

    1. If you are a consumer, you may only purchase Products from our site if you are at least 18 years old.
    2. As a consumer, you have legal rights in relation to Products that are faulty or not as described. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights.
  5. If you are a business customer (this clause only applies if you are a business)

    1. You confirm that you have authority to bind any business on whose behalf you use our site to purchase Products.
    2. These Terms and any documents referred to in them and any specification provided by us to you constitute the entire agreement between you and us. You acknowledge that you have not relied on any statement, promise or representation made or given by or on behalf of us which is not set out in these Terms or any document referred to in them.
  6. Purchasing Products

    1. After you place an order, you will receive an email from us acknowledging that we have received your order detailing the Products ordered and giving an estimated date for delivery. However, please note that this does not mean that your order has been accepted.
    2. We will confirm our acceptance to you by sending you an email that confirms that the Products have been dispatched (Dispatch Confirmation). The Contract between us and you will only be formed when we send you the Dispatch Confirmation.
    3. If we are unable to supply you with a Product, for example because that Product is not in stock or no longer available or because of an error in the price on our site as referred to in clause 10.5, we will inform you of this by email and we will not process your order. If you have already paid for the Products, we will refund you the full amount as soon as possible.
    4. We reserve the right to cancel any orders which do not comply with these Terms or any other promotional offer terms and conditions at any time in the sale process.
  7. Products

    1. The images of the Products on the website are for illustrative purposes only.
    2. We have made every effort to display the colours of the Products as accurately as electronic media will allow. However, we cannot guarantee an exact colour match of the on-screen colour to the colours of the actual Products, and the colours contained on the site should not be relied on as such. Colours may vary depending on your screen settings and resolution.
    3. We recommend that you use a colour tester on the actual surface to be painted before undertaking your decoration. This will give you a stronger indication of the appearance of the actual colour, which can be affected by the substrate and the texture of the surface, or by soft furnishings and the shape, size and lighting of the room. Please note that colour testers indicate the colour of the product only, and are not representative of the quality or sheen of the eventual product purchased.
    4. The packaging of the Products may vary from that shown on images on the site.
    5. All Products on our site are subject to availability. We will inform you by email as soon as possible if the Products ordered are not available and we will not be able process any orders. If you have already paid for the Product, we will refund you as soon as reasonably possible.
  8. Delivery

    1. For details of delivery of the Products purchased please see our Delivery and Returns Policy
  9. Returns and Cancellations

    1. You may return any Products purchased from our site or cancel a Contract in accordance with the terms set out in our Delivery and Returns Policy.
  10. Price

    1. The prices of the Products will be quoted on our site from time to time. We take all reasonable care to ensure that the prices of the Products are correct at the time when the relevant information was entered onto the system. However, if we discover an error in the price of Product(s) you ordered, please see clause 10.5.
    2. Prices for our Products may change from time to time, but changes will not affect any order which we have confirmed with a Dispatch Confirmation.
    3. The price of a Product includes VAT (where applicable) at the applicable current rate chargeable in the UK for the time being. However, if the rate of VAT changes between the date of your order and the date of delivery, we will adjust the VAT you pay, unless you have already paid for the Products in full before the change in VAT takes effect.
    4. The price of a Product does not include delivery charges. Our delivery charges are as quoted on our site from time to time. Please see the Delivery section.
    5. Our site contains a large number of Products. It is possible that, despite our reasonable efforts, some of the Products on our site may be incorrectly priced. If we discover an error in the price of the Products you have ordered we will attempt to inform you of this error and give the option of continuing to purchase the Products at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. Please note that if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mispricing, we do not have to provide the Products at the incorrect (lower) price.
  11. Payment

    1. You can only pay for the Products using a PayPal account, debit or credit card.
    2. Payment for the Products and all applicable delivery charges is in advance.
    3. If you are a business customer, time for payment shall be of the essence.
  12. Changes to these Terms

    1. We reserve the right to revise these Terms from time to time in the following circumstances:
      1. changes in how payment is accepted;
      2. changes in relevant laws and regulatory requirements; and
      3. any other reasonable circumstance from time to time.
    2. Each time you place an order for Products, the Terms in force at that time will apply to the Contract between you and us.
    3. Whenever we revise these Terms in accordance with this Clause 10, we will give notice of this by stating that these Terms have been amended and the relevant date at the top of this page.
  13. Our liability if you are a business (this clause only applies if you are a business customer)

    1. We only supply the Products for use by your business, and you agree not to use the Product for any re-sale purposes.
      1. Nothing in these Terms limit or exclude our liability for:
      2. death or personal injury caused by our negligence;
      3. fraud or fraudulent misrepresentation;
      4. breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession); or
      5. defective products under the Consumer Protection Act 1987.
    2. Subject to clause 11.1, we will under no circumstances whatsoever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Contract for:
      1. any loss of profits, sales, business, or revenue;
      2. loss or corruption of data, information or software;
      3. loss of business opportunity;
      4. loss of anticipated savings;
      5. loss of goodwill; or
      6. any indirect or consequential loss.
    3. Subject to clause 11.1 and clause 11.2, our total liability to you in respect of all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed three times the price of the Products purchased.
    4. Except as expressly stated in these Terms, we do not give any representation, warranties or undertakings in relation to the Products. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the Products are suitable for your purposes.
  14. Our liability if you are a consumer (this clause only applies if you are a consumer)

    1. If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time we entered into the Contract.
    2. We only supply the Products for domestic and private use. You agree not to use the product for any commercial, business or re-sale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
    3. We do not in any way exclude or limit our liability for:
      1. death or personal injury caused by our negligence;
      2. fraud or fraudulent misrepresentation;
      3. any breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession);
      4. any breach of the terms implied by section 13 to 15 of the Sale of Goods Act 1979 (description, satisfactory quality, fitness for purpose and samples); and
      5. defective products under the Consumer Protection Act 1987
  15. Events Outside Our Control

    1. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control. An Event Outside Our Control is defined below in Clause 13.2.
    2. An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
    3. If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract:
      1. we will contact you as soon as reasonably possible to notify you; and
      2. our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Products to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.
  16. Communications between us

    1. When we refer, in these Terms to “in writing”, this will include email.
    2. If you are a consumer:
      1. To cancel a Contract in accordance with your legal right to do so under Consumer Protection (Distance Selling) Regulations 2000) (See our Delivery and Returns Policy), you should contact the Dulux Customer Care centre on 0333 222 71 71 (this is a local rate number and call charges will apply) or email notification of cancellation to order@dulux.co.uk. Cancellation of a Contract is effective from the date of the phone call or when the e-mail is sent. You may wish to keep a copy of your cancellation notification for your own records.
      2. If you wish to contact us in writing for any other reason, you can send this to us by email or by prepaid post to ICI Paints AkzoNobel, Wexham Road, Slough, Berkshire, SL2 5DS. You can also contact us by calling the Dulux Customer Care centre on 0333 222 71 71.
    3. If we have to contact you or give you notice in writing, we will do so by email or by pre-paid post to the address you provide to us in your order.
    4. If you are a business, please note that any notice given by you to us, or by us to you, will be deemed received and properly served immediately when posted on our website, 24 hours after an email is sent, or three days after the date of posting any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the specified email address of the addressee. The provisions of this clause shall not apply to the services of any proceedings or other documents in any legal action.
  17. General

    1. The Contract is personal to you and you may not transfer your rights and obligations under these Terms to another person without our prior written consent.
    2. The Contract is between you and us. No other person shall have any rights to enforce any of its terms, whether under the Contracts (Rights of Third Parties Act) 1999 or otherwise.
    3. Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
    4. If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
    5. These Terms are governed by English law. This means that the Contract and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) will be governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction (unless you are a consumer and resident in either Northern Ireland or Scotland, in which case you may also bring proceedings in those countries).
    6. We own the copyright, trademarks, design right and all other intellectual property rights in the Products and you agree that these rights may not be used in any way without our written consent.

Color Run Competition Terms and Conditions

  1. The promotion is open to all residents of the UK (England, Scotland, Wales and Northern Ireland), Channel Islands and Isle of Man aged 18 or over, excluding employees and their immediate families of Akzo Nobel UK, their agents or other persons professionally connected with this promotion.
  2. All participants must fill in the online entry form in full with their name, full address including postcode and a valid email. Any incomplete or incorrect submissions will be disregarded.
  3. No entries from agents, third parties, organised group or entries automatically generated by computer will be accepted. No bulk entries. No duplicate entries. Any participant trying to circumvent this condition will be immediately disqualified, the promoter will not enter into correspondence regarding this matter.
  4. The opening date for the promotion is 20/05/2014 and the closing date for submitting entries is 30/09/2014.
  5. Winners will be contacted advising them of the prize they have won and the instructions of how to claim their prize
  6. The prizes are as stated and are subject to availability. No cash equivalent or other alternative are available for non-cash prizes awarded under the promotion, except that in the event of circumstances outside of its control, the promoter reserves the right to substitute similar alternatives of equal or greater value.
  7. The decision of the promoter regarding all promotional matters will be final.
  8. The prizes are not transferable and cannot be used in conjunction with any other offers or promotions.
  9. By participating in this Promotion, all Participants are deemed to give their consent to appear in future publicity materials or other promotional events and activities related to this Promotion.
  10. In the event of circumstances outside the reasonable control of the promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this promotion or the awarding of prizes, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these terms and conditions , at any stage, but will always endeavour to minimize the effect to participants in order to avoid undue disappointment.
  11. To the fullest extent permitted by law, The Promoter excludes: all conditions, warranties and other terms which might otherwise be implied; and any liability for any direct, indirect or consequential loss or damage incurred by any Participant in connection with this Promotion. This shall not be deemed to exclude or restrict liability for death or personal injury resulting from the negligence of the Promoter, or its employees or agents.
  12. Please retain these terms and conditions for future reference.
  13. This Promotion is governed by the laws of England and Wales and is subject to the exclusive jurisdiction of the English and Welsh courts.
  14. By entering this promotion, participants agree for Dulux to retain their personal information for future marketing purposes provided you have opted-in to receive this information. Participants are able to unsubscribe from marketing communications at any time by following the unsubscribe link included on emails at which point personal information will no longer be retained. Any personal data will be used solely in accordance with current data protection legislation.
  15. The Major winners’ names and counties will be available, for three months after the closing date by sending a self-addressed envelope to Color Run Competition Winners Details, Initials Marketing, 4th Floor, 7 Swallow Place, London, W1B 2AG.
  16. Dulux, the Flourish logo, Let’s Colour and all distinctive paint names and liveries are trademarks of AkzoNobel © AkzoNobel 2014. Promoter: Imperial Chemical Industries Limited (trading as ICI Paints AkzoNobel) Wexham Road, Slough, Berkshire, SL2 5DS. Please do not send entries to this address.
  17. All Color Run assets are trademarks of IMG © IMG, McCormack House, Burlington Lane, Chiswick, London, W4 2TH
Total:
Checkout